[2011+] QX56 new motor, timing chains, etc
- Thread starter CueExFiftySix
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About 60K but I bought the car used from a non-Infiniti dealer. In fact, they never disclosed there was a new engine in it when I purchased it in April of 2013. I just found that out with my car in shop to fix the timing chain issue and the service guy told me there is only one year or 12K warranty on this. Thanks for responding!
I'm picking up my Beast tomorrow. They just completed the timing chain repair.. Took them 2 weeks (waiting for the parts to come in), but they were kind enough to let me use a QX80 during the repair. As far as I know, the whole repair was covered, including flushing the coolant system. I'll let y'all know the total tab when I get the invoice (glad I had the extended warranty)!!!
Rsanders24
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That doesn't sound right...if a dealership put a new engine in it you should at the least have 2yr/24k...im thinking maybe even 3yrs/36k. You can go to any Infiniti dealership and get all the service records. I would start there first. My next question or concern is what we're your OCI's? You've had it for about one and a half years so you should have changed it at least 4 times by now or 6 if you follow severe schedule.
While that is true this issue is something that has affected several years of production. The problem I have is that it's one just a one off issue...it affects all 2011-2012? (for now) QX56. Infiniti needs to issue a voluntary recall and install the so called updated parts. 8-10k is nothing on current day motor oils so it is inexcusable that timing chains are failing on this engine and other nissan engines. I'd rather have a timing belt than a crappy timing chain setup. At least that way I can expect failure ahead of time. This is clearly a defect that they need to address...its not any different than the issue Lexus had with the valve springs...like I said before at least they stepped up and issued a recall. I have been on that forum since I bought my GS350 brand new in 2008 and I never saw a post about anyone having a valve spring failing them. Even the 06 GS300 was given a 9yr/unlimited mileage for the oil consumption and misfire issue.
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marctronixx
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good luck getting nissan to issue a recall! its cheaper to handle these complaints case by case. all these companies follow that rule. ;-)
the DIG engine tech with the VVEL is new tech and if not properly maintained can cause more issues than conventional non DIG engines. this is discussed across other forums with users who have DIG engines.
all one can do is follow the manufacturers maintenance schedule and leave a paper trail and do ANY major repairs IN house as in with nissan/infiniti. no homeboy/my friend/ corner shade tree mechanic.
as someone said, you gotta pay to play.
the DIG engine tech with the VVEL is new tech and if not properly maintained can cause more issues than conventional non DIG engines. this is discussed across other forums with users who have DIG engines.
all one can do is follow the manufacturers maintenance schedule and leave a paper trail and do ANY major repairs IN house as in with nissan/infiniti. no homeboy/my friend/ corner shade tree mechanic.
as someone said, you gotta pay to play.
I've confirmed with three different people now. All replacements parts with Infiniti have a 12 month or 12K mile warranty. How ridiculous. Also spoke to the previous owner of my QX and they had to pay $17,000 out of pocket to put in my new motor because of a timing chain and sludge problem. They had 65K miles on the car and Infiniti would not make it right. I love my QX but I'm probably going to have to get rid of it. What's to prevent this from happening a third time? My engine only has 52K miles on it and Infiniti probably won't do anything about it. I think it is time for a class action law suit.
Rsanders24
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That is not true...like I said...Lexus has been using DIG since 2006 and yes their first one, 3.0L V6 has the most issues but they have at least extended the warranty to 9yrs for those 2006 GS300/IS250 and have rebuilt the engines that show the known symptoms. I've had two recalls done on my car for engine related issues...valve springs (which they also extended the powertrain warranty to 100k and gave us a $1500 purchase voucher) and the VVT actuator (actually had it replaced twice, once before the recall was issued) because of the noise it made at times. They did the recall because of the loud noise it made...noise...not potential. engine failure.
So if Infiniti actually gave a damn about its customers then they would do something....at least extend the warranty on the engine. I guess I should really be thanking Renault for their crappy reputation. I have 3yr to get rid of this truck so hopefully I can enjoy it for at least 2.5 more years.
I guess Lexus spoiled me because I expect better or at least the same.
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marctronixx
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whats not true? DIG engines if not maintained properly, can fail far worse than a conventional non DIG engine. that is true.
nissan spoils me which is why i have had a nissan/infiniti suv since 2005.
nissan spoils me which is why i have had a nissan/infiniti suv since 2005.
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Rsanders24
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I know plenty of people that have DIG cars that go 10k on OCI with no issues and have well over 200k on their cars. So let's think about this for a second...the recommendation for 2011-2013...was 3,750 or 7,500 OCI (which is clearly not recommended)....2014 went to 5,000...so they must have felt comfortable with whatever upgrade they made. But for those with the earlier models...and other Nissans as well...appear to be screwed with timing chains failing before 100k. They really need to look a their design. If the VVEL is putting that much stress on it then something needs to change
Fly'n Family
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That, and start compiling information and report to which ever part of this monstrosity of a government we have that deals with this. Judging by the record recalls of 2014, it seems they're quite involved in this stuff currently.
I've spoke with two different dealerships in Minnesota and they're telling me that they're fixing timing chains in QXs "once a week". The entire engine has already been replaced in my 2011 QX56 because of the same problem and the previous owner had to pay $17,000 out of pocket and now I'm looking at large bill for the same problem on an engine with only 50K miles on it. It is known issue that little to do with how you drive or maintain the vehicle. How is this on the owners? Would love to see Infiniti step up like Lexus and extend the warranty.
Fly'n Family
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It's really weird. In our search for our QX, I spoke with numerous dealerships - three in our general area and four or five outside of Colorado. ALL said they've never heard of this, and haven't had a unit in their facility for repairs due to this.
I've read about this issue on this site, as well as others on the internet. I don't know how in the world none of the dealerships couldn't have heard about this or seen a vehicle in their shops for this repair. I'm not a conspiracy kind of guy, but it's almost as if Infiniti is trying to hide a dirty little secret here.
We still bought ours, it's a fantastic unit. To cover our ass as best as possible, I made sure it was a CPO and got the 8/120 wrap in addition.
I can appreciate the fact this would cost them a lot of money to recall and put in a more robust system - BUT - that's what a good car company is suppose to do if they care about their brand and want loyalty. This is our first Infiniti - this will determine if we ever buy one again.
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Rsanders24
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I agree...honestly...i'd be happy if they just issued a recall...just own up to the bad design and fix it. I know 1st year models have problems that are usually remedied after the first year but this is a bit too much...Catalytic converters, timing chains...i've had cars forever that still have the original one...
If I wanted all these problems I could have went European...
Bingo! Very well said! My sentiments as well.
If I wanted all these problems I could have went European...
Bingo! Very well said! My sentiments as well.
Don't get me wrong, I love, love my QX56 and hate conspiracy theories. The fact of the matter is the what's right is right even if everyone's against it. And what's wrong is wrong even if everyone's for it. There is principle here and Infiniti needs to make it right. You were smart to get the extended warranty!
No corporate fleet as I was told, get it.
One would hope that with the 2014 refresh and re-badge they have fixed this, anyone know for sure?
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17,500
well, Im up to 17,500 miles. Running like a champ. I hate to trade, I'm enjoying a paid off vehicle.
I hate to go back and eat depreciation all over again. Can't get a diesel since the EPA has messed all them up with emission and particulate exhaust requirements..
I need to call Infiniti customer service and see how long that extended warranty is for.
Guess I better change the oil again, its getting close to 3k.
Have a good one
Parrott
well, Im up to 17,500 miles. Running like a champ. I hate to trade, I'm enjoying a paid off vehicle.
I hate to go back and eat depreciation all over again. Can't get a diesel since the EPA has messed all them up with emission and particulate exhaust requirements..
I need to call Infiniti customer service and see how long that extended warranty is for.
Guess I better change the oil again, its getting close to 3k.
Have a good one
Parrott
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Rsanders24
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I know what you mean....im counting down the last few payments too...I hate buying vehicles...
I stayed with Japanese because of quality, reliability, and longevity...I hope they don't let me down...
I stayed with Japanese because of quality, reliability, and longevity...I hope they don't let me down...
marctronixx
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ive been with nissan since 2005. have had two armadas and now the Q. nissan have a good track record and i have had nearly a decade of experience with them.
i had ZERO issues with the two Alabama made (as in assembled in the US) armadas and i have not had any issues on my 41K on the clock japanese assembled and birthed 2012 qx with all the trim options. just had it in (early) for the 45K service and ZERO issues reported.
unlike some here, this is my DAILY driver.
if nissan (or any company) can get away from doing a total recall then they will (c'mon you cats know this). they are out to make a profit and doing a mass recall on these engines would hurt them.
calm down, im not trying to take up for anyone,
just pointing out its a business and they are in business to make a profit and keep the shareholders happy.
complaining on this forum will not cause nissan to take notice. taking your money elsewhere and going to the media will get their attention much quicker.
i had ZERO issues with the two Alabama made (as in assembled in the US) armadas and i have not had any issues on my 41K on the clock japanese assembled and birthed 2012 qx with all the trim options. just had it in (early) for the 45K service and ZERO issues reported.
unlike some here, this is my DAILY driver.
if nissan (or any company) can get away from doing a total recall then they will (c'mon you cats know this). they are out to make a profit and doing a mass recall on these engines would hurt them.
calm down, im not trying to take up for anyone,
just pointing out its a business and they are in business to make a profit and keep the shareholders happy.complaining on this forum will not cause nissan to take notice. taking your money elsewhere and going to the media will get their attention much quicker.
Rsanders24
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Your right...taking my money elsewhere will make the point but at the same time paying $70k for something and not getting what I expected is unacceptable to me. That is the same reason I will never buy another BMW.
Mine also is an everyday driver...hauls the kids everywhere.
Them not wanting to own up to their poor design shows how they truly feel about their customer base. I could see i this was a one off issue but looking online Nissan has an issue with the way they design timing chain systems. I've never seen people have issues with chains like this. I feel like everyday when either my wife of I start the truck im on high alert for timing chain noise. If they truly have a fix for this, which I'm starting to doubt, they need to fix it...period...plain and simple.
Mine also is an everyday driver...hauls the kids everywhere.
Them not wanting to own up to their poor design shows how they truly feel about their customer base. I could see i this was a one off issue but looking online Nissan has an issue with the way they design timing chain systems. I've never seen people have issues with chains like this. I feel like everyday when either my wife of I start the truck im on high alert for timing chain noise. If they truly have a fix for this, which I'm starting to doubt, they need to fix it...period...plain and simple.
Don't buy a QX56! Timing chain issue and no support from Infiniti
I have a 2011 QX56 and the timing chain just failed on it for the second time. The original owners spent $17,000 to replace the engine and now it's failed again after 50,000 miles. I just hung up with Infiniti consumer affairs and they refuse to stand behind this known issue with 2011-2014 QX56s so I'm getting stuck with a $4,000 bill for the repairs. What's to prevent it from happening a third time?? I can assure you I'll NEVER buy another Infiniti.
If you're having this issue, please contact me about a class action law suit. I've had a mechanic in Minnesota tell me "We're fixing these at least once a week." It's a known issue and Infiniti won't stand behind their faulty product. Ridiculous.
I have a 2011 QX56 and the timing chain just failed on it for the second time. The original owners spent $17,000 to replace the engine and now it's failed again after 50,000 miles. I just hung up with Infiniti consumer affairs and they refuse to stand behind this known issue with 2011-2014 QX56s so I'm getting stuck with a $4,000 bill for the repairs. What's to prevent it from happening a third time?? I can assure you I'll NEVER buy another Infiniti.
If you're having this issue, please contact me about a class action law suit. I've had a mechanic in Minnesota tell me "We're fixing these at least once a week." It's a known issue and Infiniti won't stand behind their faulty product. Ridiculous.
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