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Bluetooth audio cuts in/out with iPhone 7 Plus


New member
I have a 2011 M56x and have owned it for five years. Sometime in the past year the bluetooth connection for music started cutting in and out. It is more than an annoyance. The dealership has told me it is an iPhone (iOS) issue. I have upgraded my iOS several times with no resolution. The exact same phone connects to a newer (2015 or 2016) Q50 just fine. It also connects to bluetooth speakers and headsets without issue.

My warranty expires in one month and I need to know if I should be pushing the dealer to fix the issue.

I found a video on YouTube that shows the issue: https://youtu.be/ez8UBl7AS-s